Contact us
F.A.Q.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping. Shipping costs are automatically calculated at checkout based on your delivery address. For more information, please refer to our Shipping Policy.
What is your return policy?
What is your return policy?
We accept returns within 30 days of delivery. For full details, please refer to our Returns & Refunds Policy.
What if my item arrives damaged?
What if my item arrives damaged?
Please contact us as soon as possible at support@reuerie.com. We’ll review the situation carefully and make sure it’s handled properly.
Is it secure enough for daily use?
Is it secure enough for daily use?
Yes. All Reuerie charms are constructed with steel wire, which provides excellent stability and durability for everyday use.
What materials are used in Reuerie charms?
What materials are used in Reuerie charms?
Reuerie charms are made using a carefully selected mix of materials, including: color-stable metals, faceted crystals, natural stones, high-quality, coated glass pearls, premium plastic beads with iridescent finishes.
Each material is chosen for its visual quality, durability, and how it works within the overall structure of the design.
Email us
Customer Support (For order inquiries, product questions, or after-sales support)
support@reuerie.com
Business & Partnerships (For collaborations, media inquiries, or wholesale opportunities)
business@reuerie.com
General Contact (For general inquiries or additional information)
reuerie@zheyuan.institute
Legal Entity: Reuerie LLC
Business Address: 171 castle avenue,
Westbury, NY, 11590-2008, USA