Shipping and returns
Shipping
- We offer a flat shipping rate of $7 on all orders.
- Enjoy free shipping on orders over $49.
- All orders are carefully packed and shipped within 3–5 business days.
Returns
We want you to love your charm as much as we loved creating it.
- If for any reason you’re not completely happy, returns are accepted within 14 days of delivery.
- Customers are kindly asked to cover the return shipping costs.
- Returned items should include all original accessories and packaging to be eligible for a refund.
- Please note: once packages are handed over to the shipping carrier, we are not responsible for lost or stolen parcels and refunds cannot be issued in such cases.